Q.  How do I withdraw cash?  

* You can Withdrawal Cash at any time by going to My Profile page and clicking on Wallet Section, where you can find option to withdrawal cash.  

* You are then asked to enter an amount you would like to withdraw.  

* For making a withdrawal, you need to first verify your KYC. If you are not KYC verified, then you need to upload the latest copy of ID proofs. Our customer service team will review and verify your uploaded documents. After that you can easily request for withdrawal.  

* You can only withdraw an amount less than or equal to your Withdrawable Balance. This will be shown to you on the Withdraw Cash page.    

Q.  What is the minimum amount I can withdraw?  

Minimum withdrawal amount in future11 is Rs 150.    

Q.  What is the maximum amount I can withdraw?  

You can withdrawal all the money in your Myfive11 account. There is no upper cap in withdrawal.  

Q.  How can I view my Deposit and Withdrawal Account balance?  

You can view all your deposited, winning and bonus balance in wallet section. You can find wallet section in your profile tab. To be mentioned, you can only be able to withdraw your winning balance.  

Q.  How do I transfer the prize money into my bank account?  

To transfer your winning money into your bank account, you need to go future11 > My Profile > Wallet > Withdraw Cash. Before withdrawal, you need to verify your KYC documents.  

Q.  How long will it take for money transfer?  

Normally it takes 1-2 working days for the money to get credited in your bank account. It may vary in some special cases and from different bank to bank.  

Q.  Can I change my team name?  

The name of your team is your unique identity on future11 and hence cannot be changed. Your team name help us to assess your performances.  

Q. Can I play if I am under the age of 18?

No, you must have to be 18+ to play fantasy cricket games in future11.    

Q.  Why was my money refunded?  

You get refund when a contest you were joined in get cancelled. This may happens because the contest does not gather the required number of contestants or that match may called off.

Q. What is the maximum amount limit of withdrawal?

You can make withdrawal request of any amount between Rs 150 - Rs 9999. Maximum limit for withdrawal is Rs 9999.

Q. How many teams I can create?

You can create maximum of 11 teams for any league.

Q. I have added money in my wallet but money didn't added in my wallet after successful payment? 

Sorry for your inconvenience, this kind of issues are very rare but if you ever face this problem or any other issue related to payment, kindly WhatsApp Message us with your problem at ''  '' .